HANSON PROSYSTEMS CO2 SPECIAL EFFECTS FREQUENTLY ASKED QUESTIONS:
What is the warranty on this product?
The Hanson ProSystems Co2 Jets have a 1-Year Limited Warranty. This will cover operational and mechanical defects only. Co2 hoses, accessories and parts (excluding antennas) have a 15-Day Limited Warranty. For more information visit:
What tools do I need to operate and use this Co2 Jet?
You will need (1) adjustable wrench or crest wrench is needed to connect the hose to the Co2 tank. (1) Tie down strap is needed and required by law to secure the Co2 tank to any solid or supported structure. Always keep on hand extra nylon washers that go between your Co2 hoses and tank.
What kind of tank is needed to operate this Co2 Jet?
A high-pressure Carbon Dioxide Co2 Siphon tube tank is required. Also known as a "Co2 Siphon Tank" or "Dip Tube Tank". The Siphon tank has a tube that runs down the center to dispense the liquid Co2. When placing your Co2 tank order with your local supplier, make sure you ask for a Siphon tank. A standard Co2 tank with NO Siphon tube will not work. Most standard Siphon tanks come in 50 or 75 pounds. (Note: DO NOT use Dewar tanks as this is a low pressure refrigerated tank and the effect will not work due to the low pressure.)
Where can I buy or rent the Co2 Siphon Tanks?
Normally Co2 tanks are not purchased. They can be rented by the day or week, etc. You can still purchase tanks from Hanson ProSystems and get them refilled at any local welding supply shop or gas supplier but due to the weight and maintenance, we always recommend that you rent the tanks. You can also have the local Co2 supplier deliver to your venue or event. (Note: When contacting your Co2 supplier, always insist on a newer or currently refurbished tank. This will help the quality of your Co2 effect and can eliminate blockage due to debris and dirt inside the tank.)
How long will the Co2 tanks last?
This can vary due to following different factors: The length of the hose, the length of your blast and the tank's size.
Example 1 - With a standard 15ft hose at 3 seconds per blast and a 75lb Co2 Siphon tank, you can expect an estimated 3 minutes of effect and approximately (60) 3 second shots.
Example 2 - With a standard 15ft hose at 3 seconds per blast and a 50lb Co2 Siphon tank, you can expect an estimated 2 minutes of effect and approximately (40) 3 second shots.
How do I know how much Co2 liquid is in a tank?
Currently, there’s no easy way to gauge or monitor the amount of liquid in a Co2 tank. Although, by using a scale and some math, you can determine the amount of true liquid per tank when you receive it.
Example - On a 50lb Co2 Siphon Tank order
Co2 Tank Weight: 135lb estimated (This should be printed on your Co2 Tank labeled as “TW”)
Co2 Liquid Weight: 50lb
Total Weight: 185lb
If you order a 50lbs Co2 tank and it weighs less than the total weight of the 50lb Co2 liquid and the weight of the tank, you should contact your supplier immediately to advise them that you did not receive the correct amount of Co2 Liquid.
Can I use more than one Co2 unit on a Co2 tank?
The simple answer is no! Our Co2 units use pressure, also known as PSI, that is built up inside the tank allowing the Co2 liquid to disperse, creating a large plume of smoke. The more units per tank, the less pressure or PSI - the less of an effect you will get.
Can the Co2 hose be disconnected from the Co2 Jet while in use?
No, never try to disconnect the Co2 hose from the Co2 Jet while there is pressure in the Co2 line, or if the valve is open on the Co2 tank. (Note: The Hanson ProSystems Co2 Jets come with a Quick Connect System which will not allow the hose to be disconnected from the Co2 Jet if there’s pressure in the Co2 Hose. This is a safety feature on all the Hanson ProSystems Co2 Jets and hoses.
Why won’t my Co2 hose connect to my Co2 Jet?
This may occur in the instance that your Co2 hose is filled with Co2 gas, creating pressure and not allowing the Co2 hose Quick Connect to attach to your Co2 Unit. Never open your Co2 tank valve until your Co2 hose is firmly connected to your Co2 Jet.
What to do if my Co2 Hose is filled with Co2 and will not connect to my Co2 JET?
If your Co2 hose is already filled with Co2 Gas, you must release the pressure that is trapped inside. To do so, carefully loosen the brass nut connected to the Co2 tank by using your adjustable wrench or crest wrench. Gas will slowly leak out and will release the pressure inside. Once there’s no more gas coming out, you can tighten the brass nut again and try to reconnect to your Co2 Jet.
What size hose length will give me the best effect?
The length of the Co2 hose does not matter; if a hose is 15ft or 100ft, the pressure from the tank is always the same. Example - If you have a Co2 Jet using a 25ft hose and another Co2 Jet using a 50ft hose, the pressure to the Co2 Jet from the tanks will be the same. (Note: The longer the Co2 hose affects the length of time it takes to prime the hose. Once all the hoses are primed, the pressure is then built between the tank and the unit, allowing all units to perform at the same time. Of course, the longer the Co2 hose, the quicker the tank will empty as it takes more Co2 liquid to prime the line.)
What if a 15ft hose is not long enough?
Hanson ProSystems Co2 Jets include a 15ft Co2 Quick Connect hose ready for the US market. We understand that 15ft sometimes is just not enough. We have innovative extension hoses that attach easily to your included 15ft hose allowing you more options for different size events. Permanent install hoses are also available. Available sizes: 1.5ft, 15ft, 25ft, 50ft, 75ft, 100ft, (extension or permanent install version).
In addition to this, Hanson ProSystems supplies many of the Co2 connectors, couplers and 3-Way Systems you need to create the perfect set up. Still not sure what length or Co2 system you need? Contact our Co2 engineers who can assist you with designing the perfect Co2 System for live events or permanent installs!
Can this Co2 effect cool down my venue or event?
Yes, between 20-30 degrees depending on how the Co2 Jets are used and how many you have. (Note: This is an instant effect so it will cool the area directly in front or near the Co2 blast and dissipate quickly thereafter.)
What is the output of my Co2 effect?
This depends on the model Co2 unit that you have, the environmental climate you are in and the quality of the Co2 tank you have rented. On average, this atmospheric effect can reach heights of almost 20 to 40 feet. Humidity in the air can create a better and longer lasting effect, enhancing the quality of the plume coming out.
Are there dangers associated with Co2 effects?
Co2 is one of the fastest growing special effects on the market right now due to how safe it can be and the applications it can be used in. But, like any special effect, there are dangers involved if the product is used incorrectly.
- Never point a Co2 effect directly towards someone's face or body less than 10ft away. This is a very cold effect and can hurt someone if it comes in contact with skin for long periods of time.
- Never leave your Co2 tanks open and lines primed for extended periods of time if unit is not in use.
- Always drain your lines at the end of use to release pressure in the hose.
- Always secure Co2 tanks to prevent tanks from falling over.
- When Co2 hoses are not attached to tanks, always seal the tanks with the metal caps provided when you rent or purchase tanks.
- Use approved cylinder carts or heavy-duty hand trucks to transport your Co2 tanks.
- When transporting your Co2 tanks, ALWAYS make sure they are secure and strapped so they cannot move.
The information contained in this document is the property of HansonProSystems, LLC and is proprietary and/or copyright material. This information and this document may not be used without the express authorization of HansonProSystems. Any unauthorized use or disclosure may be unlawful.
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